Refund policy

Please note: Our fulfillment center will be closed from December 22 - January 5, 2025.

Products in this store are not eligible for returns or exchanges. We appreciate your understanding and encourage shoppers to check our sizing chart carefully before making a purchase.

You can always contact us for any return questions at mercantile@alisal.com

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Special Holiday Note:

Order by December 14, 2024 in time for Christmas. All orders placed between December 22, 2024 and January 3, 2025 will be shipped starting on January 5, 2025.